Privacy Policy
Last updated: December 2, 2024
Introduction
AI Transaction Coordinator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Account credentials
- Real estate transaction data and documents
- Payment and billing information
- Communications with us
Automatically Collected Information
When you use our service, we automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information
- Usage statistics and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your transactions and send notifications
- Improve and optimize our service
- Provide customer support
- Send you updates, marketing communications (with your consent)
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and secure data storage. We are SOC 2 certified and regularly audit our security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our service
- Third parties with your consent
- Law enforcement when required by law
- Business partners for integrations you enable
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
- Object to certain processing activities
Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain certain information as required by law or for legitimate business purposes.
Children's Privacy
Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service.